Privacy Policy

Introduction

At Umoja eLabs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

  • Personal Information: Name, email address, phone number, and other details you provide when contacting us or using our services.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and duration of visits.
  • Cookies: Small files stored on your device to enhance your user experience and analyze website traffic.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services.
  • Respond to inquiries and offer customer support.
  • Send updates, promotional materials, and other relevant information (with your consent).
  • Analyze website usage and trends to improve user experience.

How We Share Your Information

We do not sell or share your personal information with third parties except in the following cases:

  • With your consent.
  • To comply with legal obligations or respond to lawful requests.
  • With trusted service providers who help us operate our business (bound by confidentiality agreements).

Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@umojaelabs.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly for any changes. Your continued use of our services constitutes acceptance of any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: privacy@umojalabs.com

Phone: +256782060209

Address: Haruna Mall Building Ntinda, Kampala, Uganda